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  2D CAD, 3D CAD, Manufacturing, Analysis, Technical Illustration & Data Management
The UK's Longest Serving PLATINUM Reseller of PTC Products
Root Solutions Support Portal

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Root Solutions Support Portal
Responsive Help and Support when you need it most...
Technical Support

Technical Support

If you are a maintained customer looking for technical support for Creo Elements/Pro (formerly Pro/ENGINEER), Windchill, IsoDraw, MEDUSA or Mathcad please select 'Technical Support' available on the main menu.
   
Remote Support

Remote Support

For remote assistance go to the 'Remote Support' option.
   
Price and Product Enquiries

Price & Product Enquiries

If you are looking for details or pricing for Creo elements/Pro (formerly Pro/ENGINEER) or any other PTC products please go to main Root Solutions website here.

Features of Technical Support

PTC Maintenance is the best way to stay current with the latest Creo Elements/Pro (formerly Pro/ENGINEER), Windchill, IsoDraw or Mathcad design technology, easy budgeting and web support. For a fixed annual fee, you get access to software enhancements that keep your design tools up to date and make the most of your investment. Root Solutions Maintenance includes the following at no additional charge:

  • Access to all upgrades released during the maintenance period
  • Download of enhancements for products under maintenance
  • Use of e-Learning lessons and knowledge assessments.
  • Web support for your PTC products under subscription
  • Access to the members-only Support Center
  • Support contract administration tools

Root Solutions Church Farm Barn 15 High Street Longstanton Cambridge CB24 3BP TEL: 01954 288 288

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