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Technical Support |
| If you are a maintained customer looking for technical support for Creo Elements/Pro (formerly Pro/ENGINEER), Windchill, IsoDraw, MEDUSA or Mathcad please select 'Technical Support' available on the main menu. |
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Remote Support |
| For remote assistance go to the 'Remote Support' option. |
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Price & Product Enquiries |
| If you are looking for details or pricing for Creo elements/Pro (formerly Pro/ENGINEER) or any other PTC products please go to main Root Solutions website here. |
Features of Technical Support
PTC Maintenance is the best way to stay current with the latest Creo Elements/Pro (formerly Pro/ENGINEER), Windchill, IsoDraw or Mathcad design technology, easy budgeting and web support. For a fixed annual fee, you get access to software enhancements that keep your design tools up to date and make the most of your investment. Root Solutions Maintenance includes the following at no additional charge:
- Access to all upgrades released during the maintenance period
- Download of enhancements for products under maintenance
- Use of e-Learning lessons and knowledge assessments.
- Web support for your PTC products under subscription
- Access to the members-only Support Center
- Support contract administration tools
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